IT Technician

In Technology Group Limited

Posted a day ago, valid for a month

Ipswich, Suffolk IP1 3EL, England

£110 - £130 per day

Full Time

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Sonic Summary

The position is for a Desktop Support Technician on a 3-month contract with a daily rate of £110-130.
The role is based in Ipswich and requires the technician to work onsite five days a week.
Candidates should have experience in providing 1st line support and managing Microsoft 365 environments, with a preference for those who can also handle 2nd line support.
An Enhanced DBS check is required due to the educational sector, and a car is needed for site travel.
This role offers a collaborative work environment within a supportive team, and there is potential for contract extension or permanent placement.

Desktop Support Technician - Contract Vacancy
Rate: £110-130 p/d
Working Location: Ipswich (5 days a week onsite)
Contract Length: 3 months (chance for extension or perm)

My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore require an Enhanced DBS check.

They require extra support as they have gone through some internal changes and require the extra support. It is a great environment to work in with a lovely team and school.

Responsibilities

Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints.
Diagnose and resolve technical issues.
Manage and resolve complex technical incidents and service requests efficiently.
Ensure all issues are logged, prioritized, and resolved within agreed SLAs.
Work within a team (great communication and building relationships)
Car required for site travel

Technical

Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams)
Azure
Apple Macs
PowerShell
Endpoint (Management and Support)
Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP).
Set up classroom equipment
Printers
Password reset
Telephones
Handing out IT equipment and collecting it
Basic 1 level troubleshooting

If the skill set is relevant, matches your experience and you're interested, please send over your CV.

In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.

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