Claims Support Administrator

Time Appointments are excited to be working on behalf of an innovative and forward-thinking Insurance company who are recruiting for a professional Claims Support Administrator to join their growing team.

Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.

This role would suit a personable individual with proven experience of working in a support or other administrative capacity within the Insurance or Financial Services Industry. Excellent customer service skills and the ability to communicate effectively are imperative, along with high attention to detail. It is essential that you possess a positive and self-confident approach when dealing with all tasks, as well as being able to demonstrate commercial awareness. Applicants must also be IT literate, with a good understanding of Microsoft Word and Excel.

The ideal candidate has a willingness to continuously improve the support function, build and document new processes, and consistently look for ways to streamline their function. In addition, you will collaborate closely with the claims adjusters and leadership to give feedback and identify technology and process improvements.

Key Duties & Responsibilities:

• Gathering necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
• Managing a queue of tasks timely and effectively to ensure claims adjusters have the information they need
• Managing incoming (electronic) mail and uploading to the correct claim
• Preparing standard form letters and claim closing documents

The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development.

In return you will receive:

• Generous health-insurance package with nationwide coverage, vision, & dental
• Pension plan with employer contributions
• Competitive holiday / leave policy in addition to bank holidays
• Industry Qualifications paid for
• Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
• Top of the range equipment provided

(V/13204)