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A client of ours in the Kelvedon area are recruiting an Account Manager to join their team. This is a full-time position working Monday - Friday 8.30am - 5.30pm and paying 26,000 - 28,000 per annum depending on experience.
Key Duties include but are not limited to:
- Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed.
- Relationship Management: Develop and maintain robust relationships with clients and suppliers.
- Account Management: Oversee the accounts of current clients, ensuring their needs are met, and opportunities for upselling and account growth are identified and pursued.
- Sales Support: Assist the sales team with daily tasks, contributing to the overall achievement of sales targets.
- Customer Retention: Focus on customer engagement strategies and initiatives aimed at retaining existing clients.
- Order Processing: Manage and process orders for current clients efficiently.
- Administrative Support: Perform general administrative duties as needed, including file management, scheduling, and documentation.
- Any other duties as required.
Skills and Experience required to be considered for this Account Manager position:
- Experience in call centre and customer service role and/or account management.
- Excellent communication skills, both verbal and written.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office
Great Benefits to working for this company include:
- Commission structure available
- Free on-site parking
- Excellent working environment
- Friendly and supportive team
- 20 days + Bank Holidays
If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
