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Customer Service Advisor - Fully Remote

Charles Peters
Posted 20 hours ago, valid for 20 days
Location

Kenilworth, Warwickshire CV8 1BB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position is with a growing furniture business and is fully remote, requiring 5 days of work per week with one weekend shift per month.
  • Candidates should have at least 1 year of experience in customer service and possess strong communication skills to build rapport with customers.
  • The role involves being the first point of contact for customer inquiries and ensuring a positive customer journey.
  • Attention to detail and the ability to stay calm under pressure are essential traits for success in this role.
  • The position offers flexibility and the chance to work in a supportive team environment with opportunities for growth, with a salary of $35,000 to $40,000 per year.

Customer Service Advisor

This role is to work for a growing furniture business who are looking for a Customer Service Advisor to join their team. This a fully based remote role and will be 5 days per week, with a requirement to cover over weekends once per month.

As a Customer Service Advisor, you'll be the go-to person for our customers, dealing with all their enquiries and building strong relationships, and truly make a difference in customers' lives.

What You'll Do:

  • Be the friendly, first point of contact for customer queries.

Build rapport and establish trust with customers for a long-term relationship.

  • Own the customer journey, making each interaction a positive and seamless experience.

What We're Looking For:

  • Attention to Detail: You're focused on getting things right the first time.
  • Strong Communication Skills: You can connect with customers and build meaningful relationships.
  • Calm Under Pressure: You stay composed and juggle multiple tasks with ease.

Why This is the Perfect Opportunity for You:

  • Work from anywhere-flexibility that fits into your lifestyle.
  • A supportive team that values your contributions and offers growth opportunities across the business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.