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Location - Warwickshire
Hours - 37.5 Hours per week
Role
We are looking for experienced and motivated individuals to join our customer service team, becoming brand ambassadors. You will be taking inbound calls and assisting our valued customers. If you are looking to grow your experience and work with a brand that values and rewards hard-working individuals driven by sales and providing excellent customer service, this could be the next role for you. The role requires you to handle direct correspondence from customers through emails, calls, or messaging services, and resolve any issues they may have to the best of your ability.
Responsibilities
Handling inbound calls
Answering email queries
Completing sales orders for customers
Representing the company as a brand ambassador
Achieving company targets
Resolving customer issues and complaints
Engaging with customers to provide the best quality service
Key Skills
Strong communication skills
A passion for helping customers
Previous customer service experience
Proven ability to meet targets
Proficiency in Microsoft Office, particularly Excel
Apply now if interested or call Kieran for more information on 0121_633_4443
