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Hotel Manager Lodore Falls Hotel & Spa
Hands-on leadership in the heart of the Lake District
The Lodore Falls Hotel & Spa is seeking a dynamic and dedicated Hotel Manager to support the General Manager and oversee the day-to-day operations and ensure a superior guest experience. This pivotal role demands a meticulous eye for detail, exceptional organisational skills, and a passion for exceeding guest expectations. Under the guidance of the General Manager, and as the face of our hotel, you will embody our commitment to high standards and lead a team dedicated to excellence.
This is a very hands-on roleperfect for someone who thrives on the floor, leads by example, and knows how to balance people, product, and profit with ease.
Key Responsibilities:
- Lead, train, and support your team to deliver exceptional guest experiences every time.
- Maintain high standards across all departments, ensuring everything runs smoothly and professionally.
- Work closely with department heads to drive consistency, quality, and efficiency.
- Oversee daily operations, keeping the hotel safe, clean, and compliant.
- Manage costs, rotas, stock, and budgets with strong commercial awareness.
- Encourage open communication, regular briefings, and a strong team culture.
- Champion service excellence and continuously seek ways to enhance the guest journey.
What Youll Bring:
- Proven experience in hotel management or a senior operations role.
- Strong leadership and people management skills.
- Commercial and financial awareness with a practical mindset.
- Confident communicator who thrives in a fast-paced environment.
- IT proficiency (Rezlynx knowledge is a bonus).
- Familiarity with Food Safety, Health & Safety, and Licensing regulations.
- Passionate, approachable, and committed to high standards.
Why Join Us?
- Competitive salary based on your experience and value.
- Live-in accommodation available for up to 3 months.
- Generous staff discounts across our six family-run hotels and restaurants.
- Join one of the most successful hotel groups in the Lake District.
- Be recognised and rewarded for your hard work and dedication.
Who We Are
Lake District Hotels is a family-owned group of six award-winning hotels located in some of the most beautiful parts of the Lake District. Our properties range from luxury lakeside hotels to traditional coaching inns, each offering outstanding service and a warm welcome.
Lodore Falls Hotel & Spa features 87 stylish rooms, an award-winning spa, and two standout restaurantsFalls Brasserie and Mizu Pan-Asianset against the dramatic backdrop of Derwentwater and the Lodore waterfall.
