Finance Operations Administrator

Finance Operations Administrator - Financial Services?? Location: Kettering (Hybrid/Office-based)?? Salary: Competitive + Benefits

Are you a detail-oriented professional with a background in finance operations, payments, or contract processing? Our client, a leading financial services provider, is seeking a Finance Operations Administrator to support their team in key purchasing functions, payment applications, and documentation control. This role offers an exciting opportunity to work in a fast-paced, dynamic environment, providing essential support across multiple business functions.

As a FinanceOperations Administrator, you will:

• Manage daily processing and distribution of incoming posts, including mail, emails, and faxes.
• Conduct due diligence for contracts, including purchasing and returns for leasing, subscriptions, and franchise finance.
• Post manual and electronic payments, including customer transactions, direct debits, and payments.
• Process account adjustments, terminations, and support desk queries.
• Analyse overpayments across UK and European databases.
• Oversee agreement-related invoicing, documentation imaging, and database maintenance.
• Manage customer direct debit databases and process lease deposits.
• Maintain operational logs and respond to franchisees, sales managers, and customer inquiries.
• Support contract auditing, compliance reviews, and operational process improvements.
• Handle customer complaints and escalate as necessary to ensure resolution.

Skills and attributes my client is looking For:

• Minimum 5 GCSEs (A-C), including Mathematics; A-Levels preferred.
• Basic financial accounting knowledge and experience in a finance or operations role.
• Proficiency in Microsoft Office and strong computer literacy.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• A proactive, positive attitude with strong interpersonal skills.
• Ability to work independently and collaboratively in a team environment.

Why Apply?

• Opportunity to join a market-leading financial services provider.
• Competitive salary and benefits package.
• Career growth and personal development opportunities.
• A supportive and collaborative team culture.

If you have a keen eye for detail and enjoy working in financial operations, we'd love to hear from you! Apply today or contact Dhruti Patel for more information.