Job Title:聽 聽 聽 Service Scheduler
Location:聽 聽 聽 Kettering
Hours:聽 聽 聽 聽 聽Monday to Friday, office hours
Pay:聽 聽 聽 聽 聽 聽 拢12.21 per hour, temp to perm
My client is a prominent distributor of electronic test & measurement equipment and, is seeking an enthusiastic and customer-focused individual to fill the position of Service Scheduler. If you are bright, detail-oriented, and ready to contribute to a dynamic team, we want to hear from you!
The role is varied and will include the below responsibilities:
路聽Schedule Service visits, confirming dates with customers for a seamless experience.
路 Logistics and Inventory Control
路 Maintain records of upcoming Service Visits and Calibrations.
路 Manage spare parts stock and orders to support smooth service operations.
路 Create and provide quotations for sales and service customers with a keen focus on customer satisfaction.
路 Efficient Order Processing
路 Process sales and service quotations, orders, pro formas, and invoices using Sage 50 software.
路 Ensure accuracy and efficiency in the creation of customer sales quotations.
路 Communication and Coordination
路 Manage inbound and outbound customer phone calls with professionalism and courtesy.
路 Collaborate with the external sales force, handling enquiries and sales leads effectively.
路 Monitor and respond to sales and service-related emails promptly.
路 Engage with customers through LiveChats on our website, providing real-time assistance.
路 Organise shipments with carriers to ensure timely deliveries.
路 Place orders with suppliers and manage stock and back orders for efficient order fulfilment.
The ideal candidate will have previous experience working in a similar role, or within a Customer Service environment and willing to learn. You will have strong IT skills and a good knowledge of MS Office. Working previously with a CRM system would be advantageous.
The role will require you to be confident with an excellent attention to detail and an organised approach to work, with an ability to multi-task. You should be a strong communicator and be happy to work withing a collaborative team.
If you have experience in a similar role, please send your CV and we will be in touch.
INDKTT
Back to searchService Scheduler
Interaction Recruitment
Posted 2 days ago, valid for a month
Kettering, Northamptonshire NN15 7JU, England
拢12.21 per hour
Full Time
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Sonic Summary
- The position of Service Scheduler is available in Kettering, offering a pay rate of 拢12.21 per hour on a temporary to permanent basis.
- Candidates should have previous experience in a similar role or within a customer service environment.
- The role involves scheduling service visits, managing inventory, processing orders, and maintaining customer communications.
- Strong IT skills, familiarity with MS Office, and experience with CRM systems are preferred qualifications.
- The ideal candidate should possess excellent attention to detail, organizational skills, and the ability to work collaboratively within a team.
