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- Gain knowledge of the company’s products, including those manufactured in-house.
- Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
- Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
- Plan and prioritise sales activities using the CRM system to its maximum capability.
- Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
- Process sales orders and raise purchase orders.
- Assist the Systems team with preparing quotations.
- Log non-conformances when appropriate and ensure a good customer outcome.
- Participate at internal meetings and liaise with relevant departments.
- Strong work ethic.
- Excellent verbal and written communication.
- A professional approach to dealing with customers.
- Ability to quickly learn about complex and technical / IT products.
- Ability to multi-task and work under pressure.
- Familiar with Microsoft office and a CRM system would be an advantage.
- Good spreadsheet skills.
- An interest in IT products.
- The ambition to have a career in technical sales.
