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Technical Lead - Footwear required for a leading test and research organisation based in Kettering, Northamptonshire. This well-established and respected company provide specialist laboratory and testing services to a range of industry sectors within the UK and worldwide.
The Technical Lead - Footwear will be responsible for leading and supervising a team of Technologists and Technicians working within the Footwear Testing team to ensure compliance and quality standards.
Key responsibilities will include:
- Daily supervision of Technicians including team performance management (including appraisals, disciplinaries and grievance matters)
- Managing workflow with emphasis on customer focus and customer awareness
- Working with Technicians to establish deadlines and allocate jobs fairly
- Ensuring effective implementation of quality systems working alongside the Quality Manager and Health & Safety Advisor
- Developing continuous improvement initiatives with both individuals and systems
- Establishing and monitoring KPIs
- Discussing results and new work with customers
- Routine drafting / sending of reports and responding to customer emails
- Meeting customers and presenting seminars
- Contributing to the writing of technical articles for internal and external publication
- Overseas travel when required
Applications are invited from candidates with the following background / experience:
Essential:
- Educated to A-Level in Maths or Science
- Familiar with physical testing techniques
- Strong organisational and planning skills
- Supervisory experience
- Customer facing experience
- Confident presenter
- Excellent time management and scheduling skills
- Ability to work on own and as part of a team
- Highly motivated with problem solving and logical thinking skills
- Willingness to travel when required
Desirable:
- Completion of SAFT course or working towards completion
- Degree in Maths or Science
- Experience within a commercial environment
- Full, clean Driver’s Licence
- Experience of direct Sales and Marketing with exposure to business development tools and techniques
- Footwear industry experience
Benefits include:
- Competitive salary
- Flexible working hours - 37.5 hours, Monday to Friday
- 25 to 30 days (service related) annual leave plus bank holidays
- Life Assurance
- Group Personal Pension Plan
- Income Protection
- Free parking
The position of Technical Lead - Footwear offers a great opportunity to join an independent company involved in laboratory test and research with technical facilities in the UK, Europe and China.
Further information and salary details available on application.
