HR/People Manager

NSP are a market leader in the smoke and ventilation industry dedicated to enhancing industry standards through innovation and technical advancements.

Our absolute ambition is to provide and maintain a premium service in the industry with staff wellbeing, safety, and environmental considerations at the forefront of our services. Our strategy is to achieve a premium service and a commitment to employees, customers, and all stakeholders. We provide an environment of quality and care helping employees engage with our customers, putting them at the heart of what we do.

We are seeking a dynamic, skilled People Manager to support the business with our ambitious plans for growth for 2025 and beyond. This is an excellent opportunity for someone looking to develop their career and provide pivotal support to the Managing Director and Leadership Team.

People Manager– Ref: N013

Based in Kidderminster

You will need a solid generalist HR background and a good knowledge of UK employment law.  You should be skilled at building trust and driving solutions that support both the business and employees.

The role involves: -

• Providing HR support to the Managing Director, Leadership Team and Line Managers.
• Management and administration of all employee relations issues including absence, disciplinary, grievance and sickness, as well as dispute resolution and redundancy.
• Ensuring that the TIS Group HR policies and procedures and adhered to throughout NSP. 
• Managing the recruitment process, including preparing adverts, responding to queries, offers, job descriptions, contracts, inductions and organising IT equipment, plant and vehicles.
• Providing training and support to Line Managers in managing performance issues.
• Ensuring a welcoming workplace culture for the business, working alongside the Groups Head of Culture.
• Preparing reports for the Leadership Team.
• Provide wellbeing guidance and support to Line Managers and employees.
• Providing support to the Group People Manager on developments to the HRIS system for NSP.
• Providing information to the TIS Group People Team on benefits required for NSP employees.
• Liaising with the TIS Group People Team for Screening of employees.
• Support apprentices, liaise with college and Line Managers on progress and wellbeing. 
• Administration of employee records and maintaining GDPR compliance.
• Provide information to the TIS Group for the Company’s insurance renewals.
• Facilities management to ensure the smooth running of the Kidderminster office.

Key experience/qualifications:

• Level 5 CIPD qualified with over 3 years’ experience in HR and people management.
• Proven experience in a HR generalist role.
• Mental Health First Aider. (training will be provided)
• Knowledge of current UK employment legislation and best practice.
• Experience of coaching, influencing and building strong working relationships with Line Managers.
• Experience of assisting in organisation change programmes, e.g. TUPE, restructures, redundancy programmes.
• Understanding of a business/commercial approach and understanding of business needs.

Skills and Capabilities:

• Excellent verbal and written communication skills and the ability to negotiate and influence effectively with all levels.
• Excellent organisational skills with the ability to take responsibility for own workload and handle multiple priorities.
• Ability to deal tactfully and diplomatically and maintain confidentiality with internal and external stakeholders.
• A can-do attitude, proactively responsive to change and flexible approach with ability to adapt to changing priorities.
• Team player and able to work well under pressure and in a fast-paced environment.
• Excellent IT skills, including Microsoft Office 365 – Excel, Word, PowerPoint and HRIS.
• Full Driving Licence.

Working hours:   Monday – Friday, 8.30am – 5.00pm (Permanent)

Salary:                 £35,000 - £40,000

Benefits:             Commitment to annual inflation increase in salary, Difference Maker Awards, Pension Scheme, Life and Accident Insurance, Medical Cash Plan, 25 days holiday increasing to 27 days plus usual bank holidays, Birthday holiday, Holiday Buy Scheme, Pension Salary Sacrifice Scheme, Perks and Employee Assistance Program.