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This role in Client Services is a fundamental part of the Company Commercial Department. The role requires you to support various departments within the business on an administrative level.
MAIN RESPONSIBILITIES
Co-ordination with the Sales Team:
- Liaise with the Sales Managers to raise and issue sales quotations to Clients, action any requests for follow-on documentation and process job acceptances where relevant.
- Assist in maintaining individual Sales Managers sales logs, to enable accurate forecasting and forward planning by the Business as part of the growth strategy.
- Provide post transaction Client Reporting services including provision of completed consignment notes, duty of care notes, copy invoices and certificates of disposal.
- Securing Purchase Order Numbers from Clients as necessary.
- Data entry into the Integrated Waste Software package (IWS) to ensure all pricing remains current.
- Reconciliation of completed job paperwork to ensure accurate invoicing.
- Liaison with 3rd party disposal providers to obtain direct to disposal information to ensure accurate invoicing.
Co-ordination with the Finance Team:
- Data entry into IWS for all invoice build requirements.
- Support the Finance Team to resolve queries/anomalies with invoices.
- To provide credit application forms and proforma invoice details for new customers
Co-ordination with the Technical Team:
- To assist as required with waste list interpretation and correlation at the acceptance stage of the Sales Order Process.
- Resolution of incoming load queries and any required updates to IWS prior to invoicing, including Non Conformance Reports etc.
Co-ordination with the Operations Team:
? Receive from and process all final incoming waste paperwork and clarify any weight/quantity information and anomalies prior to invoicing.
? Support the Operations Team (including referencing other areas of the Business as is necessary) with any data entry requirements into IWS to ensure all associated non-waste invoicing is completed.
General activities:
- To assist with answering incoming telephone calls and redirect as necessary.
- To support Sales Team members as required on a project by project basis.
- To provide Management Information and support to all areas of the Business as may be required to ensure the needs of the Business are being met at all times.
- In Scotland the role will provide bespoke services to the Scottish Operations Department including but not limited to:
- Managing Operations Diary,
- Scottish Environment Protection Agency related duties and responsibilities,
- Scheduling and booking waste disposal and transport requirements including requesting Purchase Order Numbers from Finance,
- Liaise with suppliers for maintenance and upkeep of the Scotland office.
Pay
£12.00 per hour
Hours
Monday - Friday 08.00 - 16.00
Please submit your CV or call Swift Temps 01527 868242
