Carer Support Officer

North Ayrshire Carers Gateway Carer Support Officer – UNITY

Part time – 17.5 hours per week – £11,000 per annum with a pending pay rise in 2024 – Kilwinning, and other localities in North Ayrshire as required - position available on a permanent basis.

21 HSC are looking to recruit a Carer Support Officer on an exclusively retained basis for Unity. Unity is a highly regarded and long-established charity in North Ayrshire, they have supported unpaid carers for more than 20 years and have been contracted by the local Health and Social Care Partnership to introduce a vastly enhanced service.

The role's purpose is to identify and assist unpaid carers in a specific North Ayrshire locality. When necessary, they refer carers to specialised assistance within the Carers Gateway service and other groups. They assist carers in identifying their requirements and putting together a package of support to accomplish personal outcomes. Carer Support Officers oversee the local caseload, uphold, and assess Gateway support plans to ensure that carers receive continuous, high-quality support that adapts to their evolving needs. Through networking, forming partnerships, and keeping a visible presence in the community, the Carer Support Officer upholds a high profile for the Gateway programme in their area.

Key Roles and Responsibilities:

• Responsible for proactive identification of carers within the locality.
• Responsible for responding to all enquiries and referrals for carers in the locality.
• Responsible for ensuring that all carers needs are met.
• Responsible for triaging carers to the required services.
• Responsible for ensuring that all carers are offered an Adult Carers Support Plan.
• Responsible for liaising with local partner organisations to support carer identification.
• Responsible for establishing peer support groups within the locality.
• Responsible for promoting the Gateway service within the locality.
• Provide guidance on Carers rights and entitlements.

Essential/Desirable Skills and Attributes

• It is essential to have a driving licence and access to a car for business use.
• It is essential to have previous work experience with unpaid carers, lived experience or other relatable experience.
• It is essential to understand carers rights and benefits.
• SVQ in Social Care is desirable.

To Apply

To apply for this role, please click apply and send an up-to-date CV in support of your application in the first instance. For more information about the position available and a detailed job description and person specification, please contact Steve More or Sean Carruthers at 21 HSC. Suitable applicants will be contacted asap with a view to securing a formal interview with the Senior Management Team and North Ayrshire HSCP. Short-listed applicants will be invited for an initial face to face/teams interview with one of our recruitment team.

21 HSC Limited is an equal opportunities employer.