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Customer Service Administrator

Magpie Recruitment
Posted 2 days ago, valid for a month
Location

Kingston Upon Thames, Surrey KT2 7NH

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A payroll company in Kingston is seeking a Customer Service Administrator for an office-based role with hours from 8:15 am to 5:15 pm.
  • The position offers a salary of £25,500 and requires prior customer service experience.
  • The role involves answering calls from clients and workers, explaining services to new starters, and processing payroll-related tasks.
  • Candidates should possess strong communication and organizational skills, along with the ability to thrive in a high-pressure environment.
  • Benefits include 25 days of holiday plus bank holidays, a NEST pension scheme, and a superhero scheme.

Customer Service Administrator

Kingston

Office Based Role

8:15am - 5:15pm

£25,500.00

Must have customer service experience.

A payroll company based in Kingston are looking for a switched on Customer Service Administrator to join their growing team.

Administrator work can be fast paced but also rewarding. You will be reporting to the team leader on a day-to-day basis and working as part of the team and alone.

You will provide first contact with clients, employees, and contractors and as such this is a vital role in the company.

Customer Service Administrator Duties

  • Answering incoming phone calls from clients and workers and returning these calls if necessary.
  • Contacting all new starters to explain our services and the registration processes
  • Run the appropriate due diligence checks when required before adding information to system
  • Importing new starters from our platform into our bespoke database
  • Processing Client Contract Remittances and producing invoices
  • Running of daily payments
  • Processing pay adjustments

Customer Service Administrator Specification:

  • Strong communications skills.
  • Good organisation skills.
  • Attention to detail.
  • Able to deal with a high-pressured environment.

Benefits:

  • 25 days holiday + bank holidays
  • Superhero scheme
  • NEST Pension scheme

What you need to do now:

If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Magpie Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at magpierecruitment.com.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.