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Collections Agent

Elevation Recruitment Group
Posted 18 hours ago, valid for 22 days
Location

Kingston Upon Thames, Surrey KT2 7NH

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Elevation Accountancy & Finance is recruiting for a Collections Agent for a business located in the Hessle area.
  • The role involves managing daily Credit Control activities, contacting customers about overdue accounts, and monitoring collection risks.
  • Candidates should possess strong communication and negotiation skills, with experience in a collections role preferred.
  • Fluency in French, Italian, or German is advantageous but not required, and problem-solving capabilities are essential.
  • The position offers a competitive salary, and applicants should have relevant experience in collections.

Elevation Accountancy & Finance are currently recruiting for a Collections Agent on behalf of a successful business based in the Hessle area.

The Employee will hold the position of Collections Agent for the Employer.

Responsibilities:

  • Drive and monitor daily Credit Control activities (including debtor administration)
  • Contact customers regarding overdue accounts to settle balances immediately in full
  • Monitor overdue debtors, identify and action significant collection risk issues
  • Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues
  • Ensure that allocation issues are handle satisfactorily
  • Actively note and document customer payment issues and communications
  • Perform in accordance with business policy and procedures
  • Handle ad hoc issues and projects, whenever required
  • Creation customer in the system
  • Approval quotes in orders in respecting financial situation from the customer
  • Approval small credit limit and payment terms standard for the customers

Skills and experience required:

  • French, Italian or German speaking would be an advantage but is not necessary
  • A capability to solve problems
  • Strong communication and negotiation skills
  • Experience within a collections role 

This is an exciting opportunity to become part of a successful and positive working environment. If you match the specified criteria and are interested in discussing the position in more detail, please don’t hesitate to contact Cerri Goodinson today.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.