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Annual Salary: £32,000-£36,000 (depending on experience)
Location: Kingston upon Thames, Surrey
Job Type: Full-time, Hybrid (3 days in-office, 2 days from home, with flexible working hours)
Role Overview:
Reporting to the Supply Chain Manager, you will lead a small team, ensuring efficient processes, improved operational performance, and excellent service delivery to both internal and external stakeholders. Your responsibilities will include training, providing performance feedback, and fostering a collaborative environment.
Key Responsibilities:
- Monitor and maintain optimal inventory levels, coordinate with purchasing and sales teams, and manage slow-moving or obsolete stock.
- Supervise daily activities to ensure timely and accurate order fulfilment, troubleshoot issues, and maintain alignment with company guidelines.
- Assist in the importation of products, ensuring compliance with regulations and coordinating with customs and logistics providers.
- Lead the resolution of claims related to damaged goods and delivery discrepancies, working closely with suppliers and shipping companies.
- Oversee the creation and issuance of invoices, manage billing discrepancies, and collaborate with finance for account reconciliation.
- Identify and implement process enhancements to increase efficiency across operational areas.
- Generate regular reports on key operational metrics and provide insights for continuous improvement.
Required Skills & Qualifications:
- At least one year of experience in a leadership role in a relevant field.
- Strong management, organizational, and problem-solving skills.
- Proficiency in Microsoft Office and ERP systems.
- Experience with importing and customs documentation is strongly preferred.
- A relevant degree (e.g., Supply Chain Management, Logistics, Business Administration) is beneficial.
- Supply Chain Management certifications (e.g., CIPS, APICS) are advantageous.
