Operations Team Leader

Operations Team LeaderLondon ( Hybrid )Up to £35,000Company Profile

A well-established founder led SME food business, providing premium quality products across a number of different categories and brands. With a guarantee to provide ethically produced products sourcing ingredients from their suppliers with a particular importance on being good for the planet. A growing team with products stocked globally in a number of key retailers and available to purchase from their ecommerce platform.

What’s on offer?

• Hybrid working model with up to 2 days from home
• Flexible working hours with start times between 8:30-10:00 am
• Access to product discount
• Free product samples
• Opportunity to join a growing brand and develop your career

What will you do as an Operations Team Leader?

• Responsible for overseeing daily order processing to ensure OTIF order fulfilment
• Manage and resolve any order fulfilment issues working with relevant internal teams
• Work alongside the finance team with invoice creation and reconciliation of accounts
• Liaise with suppliers and logistics partners to reduce risk of delivery discrepancies
• Oversee stock levels within warehouse to make sure they are optimal to meet demand
• Prepare customs deceleration forms for international orders liaising with shipping companies
• Lead the operations team, providing training and create a collaborative working environment
• Creation of weekly and monthly reports on order fulfilment and inventory levels

What do you need as an Operations Team Leader?

• Previous experience within an operational leadership role with FMCG
• Experience managing order fulfilment for B2B accounts both UK and Internationally
• Knowledge of export declaration documentation would be ideal
• Competent using Excel and ERP systems ( Ideally NetSuite )
• Strong leadership and communication skills, keen to learn and grow

Job ID: 9127