Back to search
Ackerman Pierce are looking to recruit an Assistant Director Culture, Customer and Residents industry in London. The vacancy will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Local Authority Experience will be given preference
Hybrid working
Responsibilities include:
- Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
- Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services - for example, but not limited to, Kingston Voluntary Action, Citizens Advice, Groundworks.
- Overseeing Community Grants, commissioning and other community resources and funding.
- The council's role in cross-borough partnerships with the community and voluntary sector such as the Strengthening Communities Partnership and implementation of action plan and developing a Voluntary Sector Compact.
- Leading and developing the implementation of a Customer Improvement Strategy and Plan - implementing the council's strategic customer service strategy, including the council's contact centre, customer fulfilment strategy and driving the action plan.
- Leading the universal early help and prevention approach - including the social value strategy.
- Overseeing the Community Safety service, ensuring it meets its statutory and community requirement - and delivers key priority outcomes
- Supporting the Kingston 2025 programme of events - alongside the Executive Director of Residents & Communities and the Kingston 2025 Programme Director - and the refreshed Cultural Strategy for Kingston.
Experience preferred:
- Post qualifying experience of working as an AD within the UK.
The Team:
- Well-structured organised team, growing their social worker staffing levels.
Minimum Requirements:
- Managerial experience
- Enhanced DBS (we can obtain for you)
- Eligibility to work in the UK
Benefits of working with Ackerman Pierce:
- Your own personal consultant
- Access to a variety of Social Care jobs Nationwide
- DBS and Compliance Service
- Quick and Easy Registration Process
- Access to CPD
- Guaranteed weekly payment
To discuss this Assistant Director position, or any similar vacancies we have available in London, please contact Ollie Barrett or email your updated CV today.
