Do you excel at managing client relationships while ensuring timely payments? Are you a pro at identifying and addressing overdue accounts with skill and tact? Ready to make a real impact on cash flow and reduce debt risk for a growing organisation?Read on to discover more about this role!We are thrilled to be working with a market leading, innovative business based in Dudley. This established business are at the forefront of their market and are able to provide bespoke packages to companies worldwide. They are now on the lookout for an experienced Credit Controller to join their in house Credit Control team. You will be reporting directly to the Credit Control Team Leader, taking a focus on minimising bad debt and maximising cash flow across the business. You will have ownership of your ledger and able to build solid relationships across various businesses.This role comes with an annual salary of up to £27,000.Duties Include:

Driving cash collections by actively following up on overdue invoices and outstanding payments through phone calls and emails.
Identifying high-risk accounts, escalating them appropriately, and reporting potential impact on collection targets.
Managing inquiries related to debt payments, taking ownership of customer queries from initiation through to resolution.
Ensuring timely payments within agreed terms, and maintaining detailed records of cash collection efforts, including invoice statuses and payment forecasts.
Preparing and distributing monthly customer account statements and processing credit card payments.
Handling customer account setups, remittance advices, and uploading invoices to customer portals.
Performing additional administrative tasks such as supplier form completion and other ad-hoc duties as needed.

Candidate Experience, Skills, and Attributes:

Minimum of two year previous experience in a Credit Control role.
Strong written and verbal skills to negotiate effectively and manage account queries.
Keen attention to detail and excellent skills in reconciling customer accounts.
Ability to prioritise a demanding workload while meeting collection targets.
Motivated by achieving KPIs and a high standard of service.
Proficiency with Excel to analyse data effectively.

Benefits Include:

Annual salary up to £27,000.
Hybrid working.
25 days annual leave plus bank holidays.
Free onsite parking.

If you're looking to take the next step in your career with a company that values your contributions to financial stability and customer satisfaction, apply today!

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