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Kingswinford
Customer service representative
Sales & Customer Service Administrator

Sales & Customer Service Administrator

Trinity Personnel

Posted 19 days ago, valid for 25 days

Kingswinford, West Midlands DY6 7LJ, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

A confident Sales & Customer Service Administrator is needed for a busy distribution company in Brierley Hill, with a start date in January on a 13-week temp to perm contract.
The role involves handling incoming orders and customer queries, including inbound and outbound calls, processing sales orders, and managing customer complaints.
Candidates should have experience in a sales role, preferably in Sales Administration or order processing, and must be confident speaking on the phone.
The position requires a bubbly and professional personality, with the ability to work in a fast-paced sales environment.
The salary is negotiable, with a maximum of £22,000 per annum, and the working hours are Monday to Friday from 8:25 am to 4:45 pm.

Confident Sales & Customer Service Administrator required for a busy distribution company based in Brierley Hill, looking at a January start working on a 13 week temp to perm contract

The purpose of the role is to dela with all incoming orders and queries from existing customers

Some main duties to include

Inbound and outbound calls to new and existing customers
Taking and processing sales orders by phone, fax and email
Answering all incoming enquires on process, products
Advising on order progresses and deliveries
Customer complaint handling and offering returns/refunds
All general office and admin duties

The right candidate must

Be experienced in a sales role, ideally Sales Admin or order processing
Be confident and professional talking over the phone
Able to work in a busy sales department
Have a Bubbly, confident personality

The hours of work are Monday to Friday 8.25am - 4.45pm

Weekly pay

Salary Negotiable - Up to £22,000pa

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