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- Customer and Supplier Support: Serve as the first point of contact, handling queries, resolving issues, and maintaining strong relationships.
- Order Processing: Accurately process orders to ensure smooth and timely fulfilment.
- Delivery Note Management: Book in and maintain delivery notes, ensuring records are up-to-date and accessible.
- Invoice Processing: Handle invoicing efficiently, ensuring accuracy and timely submission.
- Internal Recharges: Manage internal billing and recharges across departments, ensuring accurate tracking and reporting.
- Statement Reconciliation: Regularly reconcile customer and supplier statements, identifying and resolving discrepancies promptly.
- Strong organizational and multitasking skills.
- Exceptional communication skills with a customer-focused attitude.
- Proficiency in standard office software (e.g., Microsoft Office Suite).
- A keen eye for detail and accuracy.
- Prior experience in administration or order processing is a plus but not essential.
