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Kingswinford
Ict account manager
Junior IT Account Manager

Junior IT Account Manager

Chapman Tate Associates

Posted 12 days ago, valid for a month

Kingswinford, West Midlands DY6 7LJ, England

£35,000 per annum

Full Time

Health Insurance

Retirement Plan

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Sonic Summary

The position of Junior IT Account Manager is available in Dudley, UK, offering a salary of up to £35,000 per annum.
The role requires previous experience in account management or a customer-facing position, preferably in the IT sector.
Key responsibilities include managing client relationships, coordinating technical support, and assisting in sales preparation.
Candidates should possess excellent communication skills, basic IT knowledge, and strong problem-solving abilities.
The company offers a supportive work environment, professional development opportunities, and a comprehensive benefits package.

Job Title: Junior IT Account Manager

Location: Dudley, UK

Salary: Up to £35,000 per annum

About Us: We are a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our diverse client base. Our team is passionate about technology and dedicated to providing exceptional service. We are looking for a motivated Junior IT Account Manager to join our growing team in Dudley.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients, ensuring their IT needs are met and exceeded.
Account Management: Manage client accounts, including regular check-ins, addressing concerns, and identifying opportunities for additional services.
Technical Support Coordination: Work closely with our technical team to ensure timely and effective resolution of client issues.
Sales Support: Assist in the preparation of proposals, quotes, and presentations for potential and existing clients.
Market Research: Stay updated on industry trends and competitor activities to provide valuable insights to clients.

Requirements:

Experience: Previous experience in account management or a customer-facing role, preferably within the IT sector.
Communication Skills: Excellent verbal and written communication skills.
Technical Knowledge: Basic understanding of IT services and solutions.
Problem-Solving: Strong analytical and problem-solving abilities.
Team Player: Ability to work collaboratively within a team environment.
Education: A degree in IT, Business, or a related field is preferred but not essential.

What We Offer:

Competitive Salary: Up to £35,000 per annum.
Professional Development: Opportunities for training and career advancement.
Supportive Environment: A friendly and inclusive workplace culture.
Benefits: Comprehensive benefits package including health insurance, pension scheme, and more.

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