Back to search
- Assisting the day-to-day operations of vehicle sales, ensuring the sales team is fully supported with all administrative functions.
- Handling customer queries and providing information on vehicle specifications, financing options, and offer solutions to any issues in a timely and professional manner.
- Process all sales documentation, ensuring accuracy.
- Dealing with and processing sales contracts, finance agreements, and vehicle registration details.
- Co-ordinate vehicle orders, track deliveries, and liaise with suppliers to ensure vehicles are ready for delivery to customers in a timely manner.
- Maintain and update accurate records of vehicle sales, stock levels, and customer information in the dealerships CRM System.
- Provide essential administrative support to the sales team, including managing vehicle databases, preparing quotes, and assisting with showroom preparation.
- Ensure all follow-up actions are completed efficiently, whether this involves post-sale customer contact or addressing any queries about vehicle delivery or documentation.
- Maintain clear and effective communication between sales staff, customers, suppliers, and other departments.
- Experience in a sales administration role within the automotive industry.
- Understanding of vehicle sales processes and documentation.
- Strong attention to detail with an ability to spot errors and inconsistencies in documentation, ensuring compliance with all regulatory requirements.
- Exceptional organisation skills
- Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office suite and CRM systems, vehicle management platforms.
- Experience using Pinewood software system
- Familiarity with vehicle finance and insurance products
- Knowledge of the latest automotive industry trends and products.
