Are you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for a Senior Assurance Officer on behalf of our client, a longstanding professional membership and awarding body. Benefits – Senior Assurance Officer:

Salary: £35-36,000 per annum, depending on experience

Employment type: Permanent

Hours: Full time, 35 hours per week

9am-5pm Monday-Thursday with 45 minutes lunch

9am-4pm Friday with 1 hour lunch

Working arrangements: Hybrid working (office in London)

Other: Significant investment in employee CPD

About the Organisation – Senior Assurance Officer:Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes. The Role – Senior Assurance Officer:As Senior Assurance Officer, you will support the Certified Training and Education Manager with crucial assurance processes, from proctoring online exams to investigating potential malpractice. You will play a vital role in upholding quality standards, ensuring compliance, and supporting new training providers through the approval process. This position also involves deputising for the manager, providing operational support for complex queries, and overseeing a small portfolio of Approved Training Partners (ATPs). Key Responsibilities – Senior Assurance Officer:

Proctoring exams: Manage the proctoring process, reviewing videos, performing ID checks, and overseeing learner approval processes.

Investigations: Lead investigations into malpractice and maladministration, gathering and analysing data to determine the scope and findings.

Support and assurance: Provide guidance on complex queries, collaborate on audit programme planning, and deputise for the manager as needed.

Training provider quality assurance: Manage the application and approval process for a small portfolio of ATPs, monitor compliance, and liaise on corrective actions and feedback.

Skills and Experience required – Senior Assurance Officer:

Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.

Demonstrated ability to interpret policies and processes, with excellent analytical skills to ensure compliance and recommend improvements.

Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.

Strong customer service and account management skills with experience in building relationships with stakeholders.

Proficiency in Microsoft Office and experience with CRM systems.

Interviews – Senior Assurance Officer:

2 stages

1st stage online

2nd stage in person (London)

Week commencing 17th February 2025

To apply – Senior Assurance Officer:

Covering letter

No more than 2 pages of A4

Addressing the required skills and experience listed above

Deadline for applications – Senior Assurance Officer:

Monday 10th February 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Assurance Officer

Assurance Officer

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