Business Support Officer

The Jeya Group Ltd

Posted 9 hours ago, valid for 3 days

Knutsford, Cheshire WA16 0BB, England

Part Time

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Sonic Summary

The position is for experienced administrators to support Taxi Licensing at Wincomblee Road, Walker, and The Adult Resource Centres.
Candidates should have a minimum of two years of experience in a similar role, with a focus on customer service and administrative tasks.
The job involves managing a busy front-line reception and back-office environment while handling difficult customers both in-person and over the phone.
Key responsibilities include processing licensing applications, managing email accounts, and coordinating MOT schedule tests.
The salary for this role is competitive and commensurate with experience, and proficiency in Microsoft Office, Teams, and email is required.

We are looking for experienced administrators to support at Taxi Licensing, at Wincomblee Road, Walker and at The Adult Resource Centres.

Some aspects of the role include:

Working in a reactive, fast-paced environment the role involves supporting between a busy front-line reception and back-office environment, with the ability to deal with, at times, difficult and challenging customers both face to face and on the telephone. In Taxi Licensing you will process all aspects of licensing applications and related tasks accurately to tight deadlines using a number of in-house and external systems/methods.
Tasks also include the management of email accounts, call handling of a very busy phone line, coordinate the booking of MOT schedule tests and a number of other related tasks.

The role requires excellent customer service skills, along with excellent organisational and communication skills with the ability to multi-task during busy periods, as well as liaise effectively with customers, colleagues and officers.

You will also need to have a working knowledge of Microsoft Office, Teams and email.

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