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Our client based in the Lancaster area are currently recruiting for an Operations Supervisor to join their team on a full time and permanent basis.
The organisation are seeking a highly motivated individual to undertake the operational management of the department. The ideal candidate will ensure the highest possible standards are met at all times and will be part of a close-knit team of supervisors, delivering the organisations strategic goals.
Day to Day of the role:
- Lead, direct, and manage the day-to-day operations of the busy department.
- Liaise with the public, colleagues, and external organisations regarding service provision and complaints.
- Innovate to improve service delivery and ensure financial sustainability.
- Manage and coordinate the activities of delivery teams for effective resource use.
- Supervise employees, including performance management, recruitment, and disciplinaries.
- Utilise sensor technology data and ensure staff efficiency in its use.
- Advocate for outstanding customer service and develop robust performance management systems.
- Contribute to various strategies and liaise with external organisations where applicable.
- Ensure health and safety compliance and adherence to policies.
- Oversee financial operations with integrity and due diligence.
Required Skills & Qualifications:
- Leadership/management qualification or relevant practical experience.
- Operational management experience with fleet and plant vehicles.
- Financial control knowledge, including budget management and value for money.
- People management experience with a strong focus on leadership.
- Proficiency in technology use for daily operations.
- Experience in writing and revising Risk Assessments, COSHH, and IOSH.
- Effective communication skills and the ability to work under pressure.
- A current full driving licence is essential
Benefits:
- Competitive salary circa £38,000 - £42,000 per annum
- 27 days annual leave + bank holidays increasing to 32 days after 5 years service
- Pension scheme
- Employee assistance programme
- Home and electronics discount scheme
- Discounted gym membership
- Opportunity to purchase additional leave
- Discounts on days out and on activities and retail
- Work within a supportive and dynamic team environment.
- Professional development opportunities.
Please apply now for your chance to be considered for this incredible opportunity with one of the areas leading local employers.
