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PLEASE NOTE THIS IS A TEMPOARY ROLE
Monday to Friday 1pm - 5pm (20 hours)
About the Role:
As an Assistant Lettings advisor, you will be at the forefront of our operations, conductinh viewings and ensuring high standards of property management. Your key responsibilities will include:
- Property Viewings: Conduct property viewings to showcase the features and benefits of our accommodations to potential tenants.
- Customer Service: Serve as the first point of contact for residents and potential residents. Provide exceptional customer service and promptly address any concerns.
- Property Management: Help maintain high standards of property management across a designated geographical area. Liaise with maintenance teams and contractors to ensure properties are well-maintained and adhere to safety standards.
- Tenant Relationships: Maintain strong tenant relationships through regular communication and implement strategies to enhance tenant satisfaction and retention.
- Operational Support: Assist in coordinating check-in, check-out, termly room inspections, and summer turnaround activities, including end-of-tenancy cleaning for your aligned properties.
What We're Looking For:
- Experience: Some experience in property management, ideally within the student accommodation sector.
- Organisational Skills: Highly organised with the ability to manage multiple properties and tasks efficiently.
- Customer Focus: A commitment to delivering exceptional customer service and maintaining high occupancy rates.
- Flexibility: Willingness to travel to various sites within Lancaster & Preston, and Lancaster. Ideally based within close proximity to your aligned properties
