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Head of Direct Distribution
North West
Up to £75k + bonus / benefits
Introduction
Our client is a successful, high performing Regional Building Society who are looking for a visionary leader to create a thriving, meaningful and sustainable physical distribution channel in the Society’s heartland which is core to the 2025-2030 Business Strategy. This role will be pivotal in both defining and leading the changes required to deliver on the creation of the "community hub" vision and a scaled direct mortgage advice service.
The role has senior leadership responsibility for the Society’s heartland distribution, leading the creation (and subsequent delivery) of the functional strategy and resultant 1, 3 and 5yr business plans. In parallel, the role will lead the day-to-day distribution activities, ensuring that both member outcomes and commercial objectives are delivered.
Key Responsibilities of the Head of Direct Distribution include:
- Definition and delivery of the strategic direction for direct distribution, in support of the wider Business Strategy
- Creation of integrated 1, 3 and 5 year business plans, including but not limited to, people, product, culture, risk and costs
- Creation and management of an effective control framework that ensures operational, conduct and financial risks are actively managed
- Creation of a colleague development plan, where talent and capability within the area is increased to benefit the member experience and mitigate succession planning risk
- Definition and delivery of a measurement framework that clearly and accurately articulates progress against key outcomes and deliverables
Key skills & experiences required of the Head of Direct Distribution:
- Exceptional communicator who is able to translate complex discussions into tangible actions and key messages
- Previous experience in managing large sales teams or a branch network
- Analytical and sound decision making skills
- Report writing and presentation skills
- Ability to adapt style and interact at all levels, maintaining credibility
- Innovative thinker
- Relevant experience in the financial services sector or comparable regulated industry, at a senior level
This is a great opportunity to join a highly established, growing, innovative and customer focussed Mutual who genuinely put people at the heart of their strategy. If this sounds like the challenge you are looking for then we look forward to hearing from you.
