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- Lead, supervise, and motivate a team of warehouse associates to ensure all tasks are completed efficiently and effectively.
- Oversee the accurate picking, packing, and shipping of orders, ensuring timely fulfillment of all customer orders.
- Monitor and manage team performance to meet daily and weekly productivity goals.
- Coordinate shift schedules and ensure optimal team coverage to meet operational requirements.
- Ensure that all safety protocols are followed and maintain a safe and compliant working environment.
- Report to higher management regarding daily operations, challenges, and progress towards goals.
- Provide training and support to new team members, ensuring they are up to speed with operational procedures.
- Troubleshoot any issues that may arise during the shift, resolving problems promptly to minimize delays.
- Track and monitor inventory levels, ensuring stock is managed appropriately and accurately.
- Ensure compliance with all warehouse procedures, policies, and standards, including quality control and health and safety regulations.
- Perform other duties as required to ensure the smooth operation of the warehouse.
- Previous experience in a warehouse or logistics environment, ideally in a leadership or supervisory role.
- Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Excellent leadership and communication skills, with the ability to motivate and engage a team.
- Knowledge of warehouse management systems (WMS) and basic inventory management.
- A commitment to maintaining high standards of safety and quality.
- Ability to work in a fast-paced, deadline-driven environment.
- Flexibility to work various shifts, including evenings, weekends, or holidays, as required.
- Adhere to and promote a strong safety culture, ensuring all team members are trained and compliant with health and safety procedures.
- Identify and report any potential health and safety risks or issues in the workplace.
