Property Manager

Property Manager - Role Specification

Role Features:

• Salary : upto £33,000 a £100 bonus for acheiving SLA's, plus an annual bonus typically £2000-£3000

• Location: Based in Leamington Spa and surrounding areas

• Working Pattern: Monday - Friday 09:00 - 17:30 and 1 in 2 Saturdays 09:00 - 15:00

• Holiday Entitlement: 22 days plus Statutory Bank Holidays, increasing with years of service

• Salary: Negotiable depending on experience, plus bonus commission potential

• Reporting to: Head of Property Management

Job Context:The overall aim of the Property Manager is to oversee all aspects of property management, ensuring efficiency and high standards within the role.

Primary Task:The primary task is to support the property management department in achieving its objectives by carrying out key responsibilities related to the day-to-day operations.

Key Tasks:

• Ensuring departmental targets are met, particularly in relation to property safety and complaint management.

• Managing a personal portfolio of properties.

• Coordinating maintenance and safety-related property visits with contractors.

• Staying informed on legislative and regulatory changes, including HMO regulations, and ensuring compliance in all activities.

• Building and maintaining strong relationships with landlords, tenants, and colleagues to ensure expectations are met and managed effectively.

• Promoting and upholding high property standards in line with company objectives.

• Organising and conducting property inspections and inventories as needed.

• Approving invoices for works completed, ensuring necessary landlord approvals are obtained where required.

• Assisting with key handling, particularly during peak seasonal periods such as student move-ins and move-outs.

• Adhering to company policies, including Equal Opportunities, Confidentiality, and Health & Safety.

• Maintaining compliance with Money Laundering and Data Protection standards at all times.

• Collaborating with management and senior staff to ensure business goals and vision are achieved.

Other Duties:

• Performing additional tasks as delegated by the line manager or senior management.

Key Skills and Experience Required:

Essential:

• Proven experience in property management.

• Excellent interpersonal and communication skills with the ability to build strong professional relationships with tenants and landlords.

• Proactive and results-driven approach, with a focus on delivering excellent service.

• Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively.

• Proficiency in property management software and Microsoft Excel.

• Flexibility to travel as needed for the role - own car required.

Desirable:

• Knowledge or experience in lettings.

• ARLA/Propertymark qualification.

What We Offer:

• A supportive and collaborative working environment.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and training.