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Customer Service Advisor

Lloyd Recruitment - Epsom
Posted 6 hours ago, valid for 2 hours
Location

Leatherhead, Surrey KT22 7AH, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Advisor role involves assisting house owners, tenants, and property owners with queries related to repairs and updates.
  • Candidates should be confident communicators with a strong focus on positive customer service and the ability to multi-task during busy periods.
  • Responsibilities include taking call details, updating the system, booking appointments, and transferring calls as needed.
  • The position offers a referral bonus of up to 500 in retail vouchers for referring friends.
  • The job does not specify a salary or years of experience required.

Customer Service Advisor

Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.

You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods.

The Role:

  • Each call will require you to take down details of the specific situation, updating the system accordingly
  • Booking in appointments
  • Transferring calls through to the wider business if needs be

If you feel that you match the above, don't hesitate to send us your CV for consideration.

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

PS14275

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