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Management assistant
Operations Coordinator

Operations Coordinator

Faith Recruitment

Posted 3 days ago, valid for 16 days

Leatherhead, Surrey KT24 6TB, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The Operations Co-ordinator position is a remote role offering a salary of £28,000 on a 15-month fixed-term contract.
The ideal candidate should have B2B office-based experience and organisational/scheduling experience in a similar role.
Key responsibilities include scheduling projects, managing workflows, and providing customer service via phone and email.
Candidates must possess excellent English communication skills and be confident users of CRM and Excel-based systems.
This position requires the ability to work under pressure and meet deadlines, with the possibility of extending employment after the contract ends.

Operations Co-ordinator

Remote

£28,000

15-month FTC

This leading digital business are looking for a Scheduling coordinator to join their successful business that has been running for over 30 years and offers a home working model. With fantastic training model in place, you will learn everything you need to know about how they operate and will be working alongside the CEO.

This is a deadline driven position, you will be required to think on your feet, remain calm under pressure and work well as part of a down to earth team.

Responsibilities

Schedule projects using a bespoke Excel based system, ensuring all deadlines are met.
Ensure research is carried out when required.
Using the inhouse messaging system to deal with queries from colleagues
Provide the highest level customer service via telephone and email.
Allocating projects to freelancers - working around their schedules and current projects.
Assist with day-to-day activities from the Ops teams.
Manage workflows to ensure that client deadlines are met
Ensure that CRM system is kept up to date with new and existing client activities.
Forecasting and pulling data from CRM system.
Be the first point of contact for clients and manage them to completion ensuring feedback is taken
Proofread blogs/ content before it goes live.

Skills

B2B office-based experience
Attention to detail is key
Experience of Organisational/ scheduling experience in a B2B position
Confident user of CRM/Excel based systems
Experience of working to deadlines
Excellent English - both written and verbal is essential to this position
Confident user of MS Office is essential.

This is a Monday to Friday position, working 8.30am to 5.30pm. As a fully homebased employee you will have the option to work with the CEO in her office once or twice a month, along with her friendly office dog. It is essential that you have a suitable homeworking space and broadband. This is a maternity cover however there could be a possibility to remain with the business after the contract finishes.

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