Property Services Assistant

Property Services Assistant

Location: Guildford
Contract Type: Temporary, Full-time
Working Hours: Full-time, Hybrid (2 days per week in the office)
Pay Rate: 16.30 per hour (Umbrella)

About the Role:
We are recruiting for a full-time Property Services Assistant to work with a housing association in the Guildford area. This temporary role offers hybrid working, with 2 days per week in the office. It's a fantastic opportunity for an organised individual with strong administrative and customer service skills to support the property services team in delivering planned, reactive, and ongoing maintenance services.

Key Responsibilities:
- Assist in preparing, reviewing, and managing a list of approved contractors for property maintenance.
- Liaise with customers on property-related matters and place orders for maintenance works using a bespoke computer system.
- Ensure contractors are properly instructed and maintain accurate records of all works completed.
- Support the team with processing property-related invoices and handling communal buildings insurance claims.
- Carry out general administrative tasks as required, ensuring compliance with organisational policies and procedures.

Candidate Requirements:
- Good general education (O Level/GCSE or equivalent).
- Proven track record in customer service, with knowledge of basic construction and maintenance terms (desirable).
- Strong customer care skills, attention to detail, and the ability to confidently communicate with contractors and specialists.
- Proficiency in Microsoft Word, Excel, and email. Knowledge of QUBE property management software is desirable.

Personal Attributes:
- Friendly, personable, and a strong team player.
- Proactive and able to contribute to the continuous improvement of the property services department.

If you're an organised, customer-focused individual with a passion for property services, property management or housing, apply today for further information!