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Social Value and Client Relationship Manager

Frankly Recruitment
Posted 2 days ago, valid for a month
Location

Lechlade-on-Thames, Gloucestershire GL7, England

Salary

£35,000 per annum

Contract type

Full Time

Retirement Plan
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A construction business is seeking a Social Value and Client Relationship Manager to enhance their team.
  • The role requires proven experience in social value or client relationship management, ideally within the construction sector.
  • Key responsibilities include developing social value strategies, monitoring metrics, and engaging with community stakeholders.
  • The salary for this position ranges from £35,000 to £40,000 per annum, along with benefits such as a car allowance and pension scheme.
  • The company offers opportunities for professional development and flexible working arrangements.

A construction business is growing and looking to add a Social Value and Client Relationship Manager to their team

The successful candidate will be responsible for driving the social value agenda whilst building long term, productive client relationships.

This dual role requires an individual who can develop and implement social value initiatives aligned with community and stakeholder needs while ensuring that client expectations are met and exceeded.

Key Responsibilities: Social Value

Develop and implement social value strategies that align with business objectives and client priorities, focusing on local communities, sustainability, and social impact.

Monitor and report on social value metrics, ensuring alignment with key industry benchmarks and client requirements (e.g., employment of local workers, apprenticeships, sustainability initiatives).

Collaborate with internal and external stakeholders to identify opportunities for positive social impact, including workforce development, diversity and inclusion, and environmental sustainability.

Lead community engagement efforts by working with local authorities, charities, schools, and other organisations to support initiatives such as training programs, employment support, and community regeneration.

Client Relationship Management

Build and maintain strong relationships with key clients, acting as the primary point of contact and subject matter expert ensuring high levels of client satisfaction.

Understand client needs and proactively offer solutions that support their project goals, ensuring that the business delivers value-added services.

Lead client feedback initiatives, ensuring that the business is responsive to concerns and consistently seeks to improve service delivery.

Proven experience in a social value, client relationship, or stakeholder management role, ideally within the construction, infrastructure, or related sectors.

Strong understanding of social value frameworks and sustainability practices in the construction industry.

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and external stakeholders.

Strong project management skills with the ability to prioritize tasks and manage multiple client accounts and social initiatives simultaneously.

Benefits:

Up to £35k - 40k PA

Car/Car allowance

Company pension scheme

Opportunities for professional development and career growth

Flexible working arrangements

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.