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Operational Support - Contact Center & Admin - Short-Term

Page Group
Posted 3 days ago, valid for 19 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Operational Support Short-Term position is a full-time role based in central Leeds, requiring a detail-oriented and technology-savvy individual.
  • Candidates should have experience in customer service or administrative roles, with exceptional communication and problem-solving skills.
  • The position involves providing customer support, maintaining client databases, and collaborating with teams to improve operational processes.
  • A comprehensive training program will be provided to enhance skills and promote internal career progression.
  • The salary for this position is competitive, and candidates are expected to have at least one year of relevant experience.

The Operational Support Short-Term (full time) position Fully on site Monday-to-Friday in central Leeds, offers a comprehensive training program to broaden your service experience and requires a detail-oriented, technology-savvy individual capable of providing exceptional customer service / administrative support within a dynamic market.

Client Details

We're a global, Financial Services company managing pensions and saving schemes. Digitally enabled business connecting millions of people with their assets - responsibly, securely and safely.

Description

  • Provide support and solutions to customers/clients
  • Maintain and update client databases
  • Collaborate with other team to streamline operational processes
  • Assist in the implementation of new processes
  • Ensure client satisfaction through prompt and efficient service
  • Carry out administrative tasks with high attention to detail

Profile

  • Experience in costumer service / administrative roles
  • Exceptional communication (written and verbal) and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficient in using various software and databases

Job Offer

  • Opportunity to work in a challenging yet rewarding environment
  • Full training program provided on-site
  • Chance to enhance your skills and internal career progression
  • A supportive and collaborative company culture

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.