Billing Associate

Mpeople Recruitment is excited to partner with one of the UK's largest and rapidly growing energy suppliers, specialising in gas and electric energy-efficient solutions. With over 15 years in the market, this company takes pride in its supportive culture and commitment to employee growth. Located at Thorpe Park Business Park in Leeds, the office is easily accessible from the M621 and is equipped with excellent public transport links and free on-site parking. As the company continues to expand, they are on the lookout for a motivated Permanent Billings Associate to join their dedicated Billing Department.

• Oversee timely billing processes for all active sites within the portfolio.
• Respond to complex account and billing queries from customers and other teams.
• Investigate and identify root causes of any billing issues effectively.
• Manage day-to-day processes efficiently and follow up on deadlines.
• Coordinate actions required for unbilled and ready to final bill reports.
• Maintain high billing standards to ensure a seamless customer journey.
• Resolve internal and external queries surrounding problematic invoices.
• Desirable knowledge of utility billing processes in the energy industry.

You will need:-

• Able to manage conflicting priorities and high workloads during busy periods.
• Excellent communication skills across all levels.
• Proficient in Word, Excel, and Outlook.
• Strong numeracy skills, high attention to detail, and accuracy.
• A pro-active self-starter with excellent organisational and time management skills.
• Capability to recognise and escalate potential risks to the firm.

In return for your hard work and dedication, our client offers a competitive salary of up to 27,000, with the option for flexible working arrangements. You will enjoy 30 days of annual leave (including bank holidays), with additional days awarded through length of service, a pension scheme, private medical insurance after probation, and free onsite parking available at the new office. Furthermore, experience team culture is reinforced through fully paid team lunches and payday breakfasts.

Submit your CV for this Billing Associate

Mpeople Recruitment Ltd are an employment agency acting on behalf of our client.

Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.