Job Title: Lead Business AnalystLocation: Leeds / London Contract Type: Fixed Term ContractContract Length: 6 monthsAbout the OpportunityOur client is a prominent organisation within the banking sector, dedicated to improving access to quality rental homes across the UK through its Private Rental Subsidiary. As part of its mission, the organisation is seeking a Lead Business Analyst to support the development of an effective operating model that will enable growth and scalability. This role is crucial in addressing the increasing demand for rental properties while ensuring sustainable financial returns.Key Responsibilities:* Lead the documentation of current processes using Microsoft Visio. Maintain the operating model, integrating necessary changes to enhance the customer journey and colleague processes.* Facilitate the evaluation of end-to-end processes to identify opportunities for optimisation and efficiency, supporting the creation of a target operating model for consistent operations among in-house management and multiple managing agents.* Collaborate closely with the Change Team to assist Process Owners and SMEs in understanding business challenges, identifying underlying needs, and ensuring that requirements effectively address these challenges.* Develop a comprehensive understanding of functions within the organisation to provide informed consultancy advice, independent reviews, and quality assurance regarding change impacts.* Build and maintain relationships with a diverse range of stakeholders, promoting consensus and enhancing the delivery of change outcomes.* Monitor projects for business analysis risk issues and regulatory compliance, taking proactive steps to mitigate identified risks.What You'll Need:* Strong understanding of business analysis and business architecture methodologies, with practical application experience, particularly in analytical thinking and problem-solving.* Exposure to systems thinking, business architecture, and agile change delivery to influence consistent working practises.* Extensive experience in process modelling, including the development, definition, and documentation of "As Is" and "To Be" process models.* Proven ability to facilitate efficient decision-making.* A customer-focused approach, ensuring that structures, processes, and policies are streamlined to enhance customer experience and satisfaction.* Strong investigative skills to identify business requirements and opportunities, seeking effective solutions through process improvements.* Ability to build strong relationships with stakeholders through open communication and consistent delivery.* Assertiveness and confidence to challenge Process Owners and SMEs constructively.* Flexibility to manage multiple tasks with competing priorities, organising delivery effectively.* Ability to work independently, planning your own workload and approach.Why Join Us?This role offers a unique opportunity to make a significant impact on the organisation's growth and customer satisfaction. If you are a strategic thinker with a passion for improving business processes and delivering value, we want to hear from you!How to Apply:If you are interested in this opportunity, please submit your CV and a cover letter detailing your relevant experience. We look forward to your application!Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Back to searchLead Business Analyst - LBG
Pontoon
Posted 11 hours ago, valid for a month
Leeds, West Yorkshire LS14 1DZ
Full Time
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Sonic Summary
- The Lead Business Analyst position is a 6-month fixed-term contract based in Leeds or London within a prominent banking organization focused on rental housing in the UK.
- Candidates should have extensive experience in business analysis, particularly in process modeling and optimization, with a strong understanding of business architecture methodologies.
- The role requires strong investigative skills, the ability to facilitate decision-making, and a customer-focused approach to enhance the customer experience.
- The successful applicant will collaborate with stakeholders to address business challenges and ensure compliance while managing multiple tasks effectively.
- The salary for this position is competitive, and applicants are expected to have significant experience in related roles.
