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An Customer Service Coordinator is required to join a leading manufacturing business within their business development team, where you'll ensure seamless communication with top industry OEMs across various industries.
Partnering with the Sales Account Manager to deliver precise and timely customer communication, ensuring their needs are effectively addressed. You'll play a key role in supporting sales activities and driving success in day-to-day operations.
Your responsibilities will include -
- Updating customer delivery reports and WIP trackers, coordinating with engineering, operations, and planning teams.
- Representing the Sales Team in daily meetings, ensuring accurate sales order information and communication with the Sales Account Manager.
- Handling day-to-day customer enquiries, requests, and escalations, ensuring timely responses and follow-ups.
- Liaising with the shipping department to ensure orders are shipped on time.
- Leading customer calls for smaller customers and attending client visits with the Sales Account Manager.
Ideally you will have the following skills & experience -
- Ability to thrive in a fast-paced technical manufacturing environment.
- Excellent IT skills.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Comfortable collaborating with all areas of a business.
- Proficient in professional and courteous communication with global customers.
No matter how experienced, please feel free to apply as this company prioritises personal mindset over anything else.
On offer for this Customer Service Coordinator role -
- Excellent starting salary with quarterly bonus
- Monday - Friday office-based hours (7:30am - 4:30pm and 12pm finish on Fridays)
- Private health-care, access to employee benefits & discount platform
- Employee rewards & recognition scheme & many more
Please Apply today if you are interested in joining a company heavily invested in its employees and their success, where a positive attitude and collaborative spirit are valued more than extensive prior experience.
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
