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- Develop and nurture client relationships, focusing on retention and growth.
- Ensure high standards of customer service by managing cask levels and client expectations.
- Manage marketing materials to increase client engagement.
- Support sales reps in negotiating supplier pricing.
- Identify leads for the Telesales team to target.
- Solid understanding of the hospitality industry
- Strong interpersonal and communication skills, adaptable to phone, email and face-to-face interactions
- Ability to work to KPIs and meet goals
- Driving is advantageous due to location, but not essential
- Competitive annual bonus and ample training & development opportunities
- 28 days of holiday, including bank holidays
- Statutory pension and free on-site parking
