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Client Search Consultant
£23,500pa
Our client is seeking a Client Search Consultant to join their Leeds-based team. This role focuses on supporting the initiation and management of new searches, ensuring processes are completed accurately and efficiently. The successful candidate will play a crucial role in fostering strong client relationships, maintaining high service standards, and contributing to the team's success.
Benefits Include:
- Opportunities for professional development
- Friendly and supportive team culture
Key Responsibilities:
- Accurately review and process search orders promptly to meet client expectations
- Respond to customer queries via email and telephone, delivering clear and professional assistance
- Log customer queries and interactions onto the in-house system to ensure accurate tracking
- Perform regular updates to the client database, ensuring data accuracy and integrity
- Coordinate with internal teams to support seamless service delivery and customer satisfaction
- Maintain a high level of knowledge of the services provided, staying updated on industry standards and company offerings
Experience and Skills Required:
- Excellent written and verbal communication skills, with the ability to engage professionally with clients and colleagues
- A collaborative team player willing to support colleagues and contribute to a positive work environment
- A proactive learner, open to acquiring new skills and adapting to different systems
- Ability to quickly learn and navigate new software and databases
Why Join Our Client's Team?
Our client offers a dynamic, supportive environment where employees can grow and contribute to a respected brand. You'll gain valuable experience in client service and database management while working alongside a team dedicated to quality and continuous improvement.
If you're eager to develop your career in Client services apply today to learn more and become a valued part of this thriving team!
