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Business Development & Client Listening Manager - 12 month FTC

Ramsey Portia Ltd
Posted 2 days ago, valid for 17 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£60,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This is a 12-month contract role focused on business development initiatives within the Firm.
  • Candidates should have a minimum of 5 years of relevant experience in accountancy, professional services, or financial services organizations.
  • The role offers a hybrid working model, allowing up to three days a week working from home.
  • Key responsibilities include managing client listening initiatives, supporting key client care plans, and coordinating targeting activities.
  • The position requires excellent communication skills, strong interpersonal abilities, and proficiency in Microsoft 365, with a competitive salary offered.

This role is an initial 12 month contract.

Working closely with the Head of Business Development and the Marketing and Business Development Director, you will take a lead role in implementing and managing business development initiatives across the Firm.

The role requires a confident and enthusiastic team player with the ability to manage multiple projects and work with stakeholders at all levels.

Key Responsibilities & Duties:

This is a varied role which supports and drives the Firms approach to business development activities. You will work closely with the Marketing and Business Development Director, Head of Business Development, Partners and fee earners across all offices, services and practice groups, as well as the Chosen Markets and Client Service Cornerstones. Reporting Directly to the Head of Business Development you will manage a range of business development activities, including:

  • Client listening Working with an external consultancy you will help to manage how we listen to our clients, gain insight to client relationships, how we are performing and the ways in which our clients worlds are changing. Feeding back to partners and teams and using insights to help shape the client experience.
  • Intermediaries Program Working with the Head of Business Development to manage the firms Intermediaries Program to drive key relationships and referrals and adopt best practice across the Firm
  • Targeting Working with Partners, Office Heads and National Practice Group Heads to define and coordinate targeting activities.
  • Key client care Supporting partners with Key Client Care Plans, suggesting improvements to strengthen relationships and identifying areas to improve service delivery
  • Participating in relevant marketing and business development meetings and providing updates on initiatives
  • Working with the wider business development and marketing team on business development projects
  • Support the tenders team during busy periods to manage tender submissions.
  • Manage and follow up on incoming website enquiries

HYBRID:

The role can be based in any of the clients offices; however, they have an agile working policy which enables up to three days a week working from home if desired.

The role requires:

  • Degree educated preferred but not essential
  • Minimum 5 years relevant business development experience within an accountancy practice, professional services or financial services organisation
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with the ability to manage stakeholders effectively, collaborate, and build effective relationships with colleagues at all levels
  • Excellent attention to detail.
  • Self-motivated, committed and enthusiastic
  • Able to work independently as well as collaboratively to reach business goals
  • Excellent project management and coordination skills
  • Working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and confidence with learning new technology ie CRM, InDesign
  • Excellent knowledge of Excel, managing large volumes of data.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.