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Job Title: Sales Support Team Member Location: Leeds (Easily accessible from the M62 and close to the city centre)Are you a dynamic and driven individual with a passion for sales, customer success, and renewable energy?Do you thrive in a fast-paced environment where you can make a real impact on both the sales team and the customer experience?If so, we want to hear from you!Leading B2C direct sales company based in Leeds, specializing in providing renewable energy solutions to homeowners across the country. We are looking for a talented Sales Support Executive to join our growing team.In this exciting role, you will:* Provide comprehensive support to our call centre and field sales representatives.* Work closely with the Sales Director to develop and implement strategies for sales team success.* Assist field sales representatives in closing deals, including attending customer meetings and providing expert product knowledge.* Follow up on lost opportunities to identify areas for improvement and win back customers.* Generate reports and analysis to improve sales processes and develop coaching plans for sales personnel.* Act as an account manager for new customers, ensuring a smooth onboarding experience until the point of delivery.* Meet and exceed key performance indicators (KPIs) related to customer retention, sales team retention and improvements, and revenue generation through new business opportunities.Key Skills Required:* Excellent communication and interpersonal skills.* Strong problem-solving and analytical abilities.* Proven track record of success in a sales or customer service role.* Proficiency in Microsoft Office Suite or similar software.* Ability to work independently and as part of a team.* Knowledge of the UK renewable energy market is a plus.* Passion for sustainability and environmental issues is a plus.Deliverables:* Increased customer retention rates.* Improved sales team performance and retention.* Achievement of revenue targets through new business development.* Enhanced sales processes and coaching plans.* Positive customer onboarding experiences.Who is the right person?We are looking for a highly motivated and results-oriented individual with a strong work ethic and a passion for customer satisfaction. The ideal candidate will be a team player with excellent communication and interpersonal skills, as well as the ability to work independently and take initiative. A genuine interest in renewable energy and helping customers make sustainable choices is essential.Benefits:* Competitive basic salary of £25,000 - 28,500 per annum, plus a lucrative package that includes bonuses and commissions first year OTE £35,500* Late-night Deliveroo allowance.* Regular company events.* Free holidays for top performers.* Training events from external trainers.* Free parking on site.* Easily accessible location from the M62 and close to Leeds city centre.If you are looking for a challenging and rewarding opportunity to make a real difference in a growing company and contribute to a greener future, we encourage you to apply!
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