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Customer Experience Advisor

Michael Page
Posted a day ago, valid for a month
Location

Leeds, West Yorkshire LS13DA, England

Salary

£22,500 - £23,500 per annum

Contract type

Full Time

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Sonic Summary

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  • Michael Page has partnered with a reputable organization in Leeds to find a Customer Experience Advisor for a permanent position.
  • The role requires previous customer service experience and offers a salary starting at £22,500.
  • The ideal candidate should be driven, dedicated to customer experience, and possess excellent communication skills.
  • The position involves handling customer inquiries, processing data, and working in a fast-paced environment with a supportive team.
  • Employees will benefit from excellent training, progression opportunities, and a hybrid working model after training.

Michael page have just partnered with a reputable organisation in Leeds the business are looking for a Customer Experience Advisor to join their existing team on a permanent basis!

The business offers excellent training and progression alongside brilliant benefits and a superb working environment you will be working alongside an excellent supportive team to provide assistance to customers!

Client Details

Michael page have just partnered with a reputable organisation in Leeds the business are looking for a Customer Experience Advisor to join their existing team on a permanent basis!

The business offers excellent training and progression alongside brilliant benefits and a superb working environment you will be working alongside an excellent supportive team to provide assistance to customers!

Description

As a Customer Experience Advisor you will handle incoming calls and outgoing calls and will be forefront of the business for customer enquiries.

You will be working in a busy environment ensuring each query is dealt with to the highest standard and an excellent service is provided to all customers.

The role will also involve chasing up documentation and details required from the customer and processing data on the system.

Profile

Previous customer service experience this could be from a range of backgrounds and the business will look at transferable skills

Driven and dedicated to customer experience

Thrive and enjoy working in a busy environment

Excellent communication and a confident telephone manner

Professional and personable able to build strong relationships

Able to work on own initiative and as part of a team

Job Offer

Salary of 22500+ reputable progressive business in Leeds+ excellent training and support+ good progression and development opportunities+ central location+ hybrid working after training+ excellent benefits package+ super offices and facilities+ great team and culture+ regular incentives and socials+ Monday- Friday 9am-5.30pm

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