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Customer Experience Advisor

Page Personnel Secretarial & Business Support
Posted 9 hours ago, valid for 24 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a Customer Experience Advisor, suitable for both experienced candidates and recent graduates seeking full training.
  • Candidates from retail or hospitality backgrounds looking to transition to an office-based role are also encouraged to apply.
  • The position involves handling inquiries, providing support for order queries, and ensuring high customer service standards are met.
  • A salary of £23,500 is offered, along with a structured career path and benefits including hybrid working and no weekend shifts.
  • The ideal candidate should possess excellent communication skills, a passion for customer experience, and the ability to work in a fast-paced environment.

Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career?

Or have you just finished your studies and looking to join a business which will provide full training?

Do you currently work within retail or hospitality and looking to transfer those skills into an office based role?

The business are open to all backgrounds if you are passionate about customer experience please apply!

Client Details

Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career?

Or have you just finished your studies and looking to join a business which will provide full training?

Do you currently work within retail or hospitality and looking to transfer those skills into an office based role?

The business are open to all backgrounds if you are passionate about customer experience please apply!

Description

As a Customer Experience Advisor you will be providing support to businesses handling a range of enquiries this could be new clients or existing ensuring service level agreements are exceeded.

You will be dealing with order queries and providing support and guidance alongside excellent aftercare.

The role will require excellent problem solving skills and the passion to help clients and improve the experience.

Profile

The business are open to experience we would love to hear from you!

A confident telephone manner and excellent communication skills

Passionate and enthusiastic about the customer experience

Able to work in a busy environment and to targets and deadlines

An excellent team player

Job Offer

Salary of £23500+ reputable business within the software sector+ central location in Leeds+ full training provided+ structured career path in place for all employees+ no shift patterns or weekends+ Monday- Friday 9am-5.30pm- hybrid working+ fantastic benefits+ superb offices and facilities+ excellent team and environment+ immediate interview

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.