Customer Service - LegalPermanent Location: Leeds.Salary: £23,000 - £25,000.Are you currently working in customer service within a call centre or retail and looking to progress your career with full training? Ever thought about a career in law? My client is a very successful law firm based in Leeds who is looking for people to join their conveyancing department! Full training will be provided.Key responsibilities in the role include:* Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents. * Updating the Case Management system in accordance with team procedures as the matter progresses. * Dealing with exchanges and related paperwork. * Dealing with incoming post where appropriate. * Dealing with telephone enquires where possible. * Filing, billing, faxing, photocopying, sorting post and archiving. * General administration duties for the office and firm. The Person* Conveyancing experience is not essential for this role, however you will have a proven track record in a customer facing / call handling or retail background and be really keen to progress your career within conveyancing. * You will be a great communicator with high levels of accuracy and attention to detail . * You will be IT literate and have a good understanding of Microsoft office products
Back to searchCustomer Service Advisor - Legal
CRA Consulting
Posted a day ago, valid for 25 days
Leeds, West Yorkshire LS14 1DZ
Full Time
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Sonic Summary
- The job is for a Customer Service position in a legal firm located in Leeds.
- The salary ranges from £23,000 to £25,000 per year.
- Candidates are not required to have conveyancing experience but should have a strong background in customer service, call handling, or retail.
- The role involves opening files, updating the Case Management system, and performing general administrative duties.
- Full training will be provided, and the ideal candidate should be IT literate with excellent communication skills.
