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Customer Service Advisor

Platinum Recruitment
Posted 19 days ago, valid for 6 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor role in Leeds offers a salary range of £24,000 - £26,000 with the potential to earn an additional 30% commission.
  • Candidates must have a minimum of 6 months of call centre experience, particularly in handling calls and objection management.
  • This phone-based position involves both inbound and outbound calls, requiring strong communication skills for complex matters.
  • The company provides an excellent benefits package, including pay increases, performance bonuses, and flexible benefits options.
  • The work environment is hybrid, with a new office in Thorpe Park, Leeds, and offers additional perks like free parking, 28 days of holiday, and wellbeing support.

Customer Service Advisor

Leeds

£24,000 - £26,000 plus 30% commission and the best benefits package in Yorkshire!

Love helping people and want to earn commission for being great at your job then here we go!

Customer Service Advisors needed for a start date of 18th & 25th November, with multiple jobs available we are on the hunt for exceptional customer service advisors to join Yorkshire's best contact centre.

The job is phone based, handling calls both inbound and outbound however each calls roughly last 30 mins so you need to be smart, switched on and be able to communicate perfectly on complex matters.

Due to the technicality of the above you must have a minimum of 6 months call centre experience on the phones, objection handling and be awesome at operating on systems.

Benefits Include:

  • Pay increases. Including on passing probation at 6 months and reviewed again at 12 months.
  • A performance related quarterly incentive bonus and a discretionary annual bonus for a job well done, earn up to and additional 30% of your annual salary.
  • An extra 3% added to your salary for flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
  • We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you'll only get from being in the office.
  • Free parking when you are in the office.
  • 28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
  • Life assurance
  • A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.
  • Wellbeing support and a programme of webinars and classes geared towards mindfulness.
  • Job security

This isn't a run of the mill contact centre job, it's a career opportunity so get your application in.

To apply for this role, please send your CV to

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.