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Customer Service Advisor

Pertemps Leeds Commercial
Posted 4 days ago, valid for 7 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Temporary Online Customer Service Advisor located in Leeds, LS12.
  • The position offers an hourly pay of £11.89 and requires 35 hours of work per week for a duration of 4 weeks, with potential for extension.
  • Candidates should have experience working in a customer-focused environment and possess excellent communication skills.
  • Key responsibilities include processing customer complaints and providing exceptional customer service through various online platforms.
  • The role requires strong organizational skills and a flexible, friendly approach to managing customer inquiries.
Job Title: Temporary Online Customer Service AdvisorLocation: Leeds, LS12Hourly Pay: £11.89Working Hours: 35 hours per weekDuration: 4 weeks (with the possibility of an extension for the right person)About the Role: We are looking for enthusiastic and flexible Online Customer Service Advisors to join our client’s team on a temporary basis. You will be responsible for processing and resolving customer complaints using our online messaging system, email, and phone.Key Responsibilities:
  • Process and resolve customer complaints through online messaging, email, and phone.
  • Provide excellent customer service and maintain a customer-focused approach.
  • Communicate effectively with customers to address their concerns and queries.
  • Organise and manage your workload efficiently.
Key Competencies:
  • Excellent communication skills
  • Strong organisational skills
  • Customer-focused mindset
  • Flexible and friendly approach
Qualifications and Experience:
  • Experience working in a customer-focused environment
  • Proven ability to communicate effectively both verbally and in writing
  • Strong organisational skills and attention to detail
How to Apply: If you have the necessary skills and experience, and are available to start immediately, we would love to hear from you. Click to apply or if you would like further information call Pertemps Leeds and ask for Charlotte.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.