Customer Service Advisor

Customer Service Advisor

Permanent

Location: Leeds.

Salary: £23,000 - £25,000.Are you currently working in customer service within a call centre or retail and looking to progress your career with full training? Ever thought about a career in law? My client is a very successful law firm based in Leeds who is looking for people to join their conveyancing department! Full training will be provided.Key responsibilities in the role include:Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents. Updating the Case Management system in accordance with team procedures as the matter progresses. Dealing with exchanges and related paperwork. Dealing with incoming post where appropriate. Dealing with telephone enquires where possible. Filing, billing, faxing, photocopying, sorting post and archiving. General administration duties for the office and firm.The PersonConveyancing experience is not essential for this role, however you will have a proven track record in a customer facing / call handling or retail background and be really keen to progress your career within conveyancing. You will be a great communicator with high levels of accuracy and attention to detail . You will be IT literate and have a good understanding of Microsoft office products