Customer Service and Logistics Manager

Customer Service and Logistics Manager

SS/49314

Company Overview:

This is a unique opportunity to be part of a new venture from the ground up. Our client have a global presence with over 1000 team members within their manufacturing facilities worldwide and are expanding their operations in the UK by moving logistics in-house.

We are seeking to recruit a Customer Service and Logistics Manager with a background in supply chain, warehouse or logistics management or maybe within a retail environment. The role offers significant scope for long term growth and personal development so if you are looking for an exciting challenge and the chance to make a real impact, we want to hear from you.

• Location: Leeds
• Salary: circa 34,000 + 2,000 bonus
• Working Hours: Monday - Friday, 8 AM - 5 PM
• Benefits: 25 days holiday + bank holidays / 5% matched pension

Role Overview:

The Customer Service and Logistics Manager will play a crucial role in setting up and managing the new warehouse for the UK operations. The successful candidate will be responsible for transitioning logistics from an external haulage company to in-house management. This is a highly autonomous role, requiring someone with strong decision-making abilities and excellent people skills.

Key Responsibilities:

• Establish and manage the new warehouse, including recruitment and management of a small team.
• Serve as a key holder, overseeing site security, opening, and closing procedures, and ensuring health and safety compliance.
• Handle all aspects of site management, from maintenance to procurement of supplies.
• Be fully involved in being a key point of contact and liaising with customers, drivers, and internal staff to support with the management of logistics, orders, invoices, and necessary documentation for goods handling. Effectively managing queries and ensuring a solution is provided in all situations
• Coordinate with the Project Manager and internal team based in the EU.

Ideal Candidate:

• Self-sufficient, proactive, and trustworthy with a strong work ethic.
• Excellent problem-solving skills and ability to work independently.
• Background in logistics, warehouse, or supply chain management.
• Management experience is highly desirable.
• Spanish language skills desirable.
• SAP experience is advantageous.

This is an excellent opportunity for you if you work within logistics, warehouse or supply chain within a key Customer focused role. The role will offer autonomy and independence, whilst being fully supported by the SLT. You will be commercially focused, a natural leader and have incredibly high standards of customer service.

To Apply:

If you have the skills and experience outlined above, please contact us on (phone number removed) or send your CV for immediate consideration. This is an urgent role that we are working on with our client. We are unable to reply to every individual application, however if your skills and experience meet the above criteria, we will be in touch. Without the above experience, you need not apply.