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Join Our Team as a Customer Service Representative!
Are you ready to bring your customer service skills to a dynamic team in the heart of Leeds? We're looking for enthusiastic individuals who thrive in a fast-paced environment to join our Customer Service Contact Centre at a leading Financial Institution & Insurance company!
Why Join Us?
- Exciting Opportunity: Work with a reputable company that values its employees and customers alike.
- Convenient Location: Our office is just a 5-minute stroll from Leeds train station-easy to reach and great for commuting!
- Temporary Full-Time Role with a view to going permanent for the right candidate: Dive into a fulfilling role with the potential for growth, all while enjoying a supportive work atmosphere.
What You'll Do:As a Customer Service Representative, you will play a crucial role in delivering outstanding service to our clients. Your responsibilities will include:
- Responding to customer inquiries via phone and email with a cheerful demeanour.
- Assisting customers with their financial and insurance needs, providing clear and accurate information.
- Resolving issues and complaints efficiently, ensuring customer satisfaction at every turn.
- Collaborating with team members to enhance service quality and streamline processes.
- Maintaining up-to-date knowledge of our products and services to provide the best assistance possible.
What We're Looking For:
- Customer Service Experience: Previous experience in a contact centre or customer-focused role is preferred.
- Strong Communication Skills: Clear, friendly, and professional verbal and written communication is a must.
- Problem-Solving Ability: You should be able to think on your feet and handle challenges with ease.
- Team Player: We value collaboration and a positive attitude-bring your enthusiasm to the team!
- Adaptability: Comfort with changing tasks and priorities in a dynamic environment.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
